Customized Design, Custom Color, Custom Size, Additional Payment Link, Optional Lace, and Design Modification

This product is customized item, which is not eligible for return without reason.

Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.

Buy from us, you will get:

1)Professional and Enthusiasatic customer service.

2)Quick handling time of your order.

3)Safe and fast international shipping.

4)High quality product with a reasonable price.

5)Discount price for the regular customer.

6)Thorough After sale customer service.

Dear Customer:

Welcome to our factory! We are professional factory in China market.

We have been specializing in making wedding dress,bridesmaid dress,prom dress,evening dress,mother of the bride dress.

for years and we have our own professional and experienced work team,Design Elite,Professional Pattern Marker ,Seamstresses······

A:Bust :cm/Inch B: Waist :cm/inch C:Hips:cm/Inch

D:Hollow to floor :cm/inch E: Height :cm /inches

-Items will be send by    TNT, UPS, FedEx, DHL, EMS,China Post etc

by TNT, UPS, FedEx, DHL etc

This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation.Before shipment we will do a careful examination, tried to be no problems.But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.

About Customs Fee 

-To be honest,in most time, the buyer don't need to pay any customs. However sometimes in some countries,the customs officer may be strict.We don't accountable any customs fee,please check it out the customs policy at your own place.If you have to pay the customs fees,it is your duty to your won country ,the buyer should understand this situation.Sincerely and thank you for your understanding.

-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.Please kindly contact us for the return at first within 48 hours after receiving the item. 

The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.

We offerFREE REPAIRon your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.

-We are very happy to work for you, and all of our efforts are aiming to get more and more better service to support your needs in dresses or business. So your kindly and satisfied comments returned are very important for us.And that will definitely help both of us in future business cooperation. And your prompt positive feedback will be highly appreciate .Also pls contact us if you have any problems.You can send email or chat with us on line,all email were answered within 1 business day.If you do not received our reply,please kindly resend your email,we will reply you as soon as possible.Thank you so much for your support!

Frequently Asked Questions:

- Questions 1:What's your advantage?

A:Excelelnt Quality,Good Service,Good Price.

- Questions 2:Can you custom make dress if i send you some pictures?

A:Yes,We had Owen Factory ,we can custom make dress according to your pictures.

-Questions 3: Can i custom size?

A:Yes,we can custom size for you freely.

- Questions 4:How long can i get my dress?

A:It takes about 10-15 days to design and manufacture, and 7 to 10 days to Shipping to your hand By DHL,UPS.FEDEX.THE OTHER SHIPPING WAYS ABOUT 15-30 WORKING DAYS.

-Questions 5:What should i do if thers is something wrong with the dress?

A:Please tell us at the first time,we will try our best to help you to solve problem.If it's our mistake,we will be responsible for it.

-Questions 6: The Dress Will Be SAME WITH THE MODEL ?

A: AS THE HONEST SELER

We sure can keep 95% Above SAME WITH THE MODEL .