OLOEY Luxury Lace Ivory Wedding Dress Sweetheart Neck A Line Customized Bridal Gown Sweep Train Zip Buttons Robe de mariage

This product is customized item, which is not eligible for return without reason.

Please kindly note this product is customized item,

the return policy differs from that ofregular products,

it is not eligible for return without reason.

Before making your purchasewe encourage you to contact with the seller for more details.

☆ Notes before shopping☆

1. Making Process Time: In general , 7 business days . If need rush order, contact and message to customer service, we can make rush order in 3 days, thanks.

2. Shipping time : Aliexpress standart shipping is in 7-15 business days.   DHL, UPS ,EMS, ARAMEX is in 5-10 days...

3. The product does not include any accessories such as gloves, wedding veil or petticoat, price is for one dress only.

☆ After Shopping ☆

In order to make dress fit you well, please confirm following details with seller or leave a note.

1.Size: Standard US size or custom size?

If there is no size for you in our size chart, please leave your measurements, we can free custom sizes for you.

2. Color: Picture color or custom color?

If you  chose custom color, please refer to our color chart and choose a color number of color you wnat.

3. Dress Back: lace up, zipper or button. ( if you want dress to be very fitful, recommend lace up closure )

4. Date: The date the dress will be worn.

If you wnat to custom size, please provide us with the following measurements.

1. Full Bust (wear an unpadded bra) = ___ cm/inches. ( A )

2. Waist = ___ cm/inches. ( B )

3. Hips = ___ cm/inches. ( C )

4. Hollow to floor ( bare foot ) = ___ cm/inches. ( D )

5. Height without shoes =___ cm/inches. ( E )

6. Shoes height (The shoes you're going to wear on the day you wear this dress) =___ cm/inches.

If you choose a long sleeve dress, we also need your below measurements.

7. Arm length = ______cm/inches. ( F )

8. Armscye = ______cm/inches. ( G )

9. Arm circumference = ______cm/inches.  ( H )

10. Wrist circumference = ______cm/inches.  ( I )

11. Shoulder to shoulder = ______cm/inches.

If you have an accurate length for dress, we also need your below measurement.

11. Dress length ( from start to the end of dress ) = ______cm/inches.  

If you have any other special requirements, please don't hesitate to contact us.

Q: Processing time and delivery time?

A: In general, our processing time around 5-7 working days, rush order is available too, in 3 days . The delivery time depends on the shipping method you choose.

Q: Can you make alterations on the original design?

A: Yes of course, please contact seller first.

Q: How to custom made dresses?

A: You can send us pictures of your dream dress, we will tell you the price if the materials are available, then give you payment link after your confirmation.

Q: What should I do if there's something wrong with the dress?

A: Please tell us at first, we will try our best to help you solve the problem. If it's our mistake, we will be responsible for it.