14 Inch Portable Touch Monitor Non-touch Optional 16:10 400cd/m2 Gaming Computer Expand Display For XBox PS4/5 Switch Loptop

Monitor FAQ - Common TroubleshootinProduct Information

ANMITE - New 14-inch Touchable/Non-touch Portable Monitor

New 14-inch TFT monitor, 60Hz high frame rate, 1920*1200 high resolution, HDR support; 100% sRGB TFT screen, 178° viewing angle, 400nit brightness, brighter, clearer, more natural colors, more vivid visual enjoyment.

Excellent innovation 60Hz portable screen, 8-bit color depth, smoother and more delicate color transition, richer and brighter colors, more accurate restoration of the true color of objects. The higher the number of bits, the more uniform the color transition.

There are two ways to achieve touch. The first is to connect a laptop or hand directly to a machine with a full-featured TypeC interface, not to a device with a full-featured TypeC interface. The second is to connect to a desktop or laptop with an HDMI interface. This type of computer can only touch devices with HDMI interfaces by connecting a touch cable to the USB port of the device. (Note: Touch function is only available when purchasing the touch version).

Built-in Mini HDMI interface, tested for more than 3000 plug-in and unplug tests. Type-C interface provides fast and stable data flow.

Size: 14 inches

Touch: You can choose between the version with touch function and the version without touch when purchasing, please note

Color: Black

Refresh rate: 60HZ

Brightness: 400cd/m2

Screen ratio: 16:10

Color gamut: 100% sRGB

Screen resolution: 1920*1200

Sound effect: Two built-in speakers

Bracket: Built-in movable bracket

Product packaging weight: 1050g (including packaging)

Size: 360mm*240mm*60mm

Packaging accessories:

Portable monitor*1

HDMI cable*1

Type-C cable*1

USB cable to TPYE-power data cable*1

Q: The screen displays "blue no signal"

A: If you use a mobile phone to connect, you need to check whether the phone supports USB3.1 version output, whether it supports DisplayPort alternative mode (DP Alt Mode), and whether it supports MHL protocol mode. If not, it may be incompatible. You can use some converters for compatibility, such as: HD adapter cable. If not, it will display a blue no signal state. Please add a Mini HDMI to HDMI cable for signal transmission. If you use HDMI connection, you need to check whether your graphics card is connected correctly. As long as it displays blue no signal, it proves that there is no problem with the monitor, but there is no signal input. If there is a discrete graphics card, you must connect the discrete graphics card.

Q: Do I need to connect the power supply when using it?

A: The laptop uses a TPYE-C connection cable and does not need to be connected to the power supply. If the power supply is insufficient, the screen will flicker and USB power supply is required. If you use HDMI connection, you must use USB power supply. If the screen flickers, it may be insufficient power supply.

Q: What is the reason for the screen flickering?

A: The screen flickering is caused by insufficient output or power supply of your device. It is recommended to use a 30W or higher PD power supply.

Q: Does it support vertical screen:

A: The monitor itself does not have the vertical screen function, so it does not support vertical screen. These functions can only be set on the mobile phone. The monitor only provides display functions. Unless you set the mobile phone to computer mode or set the vertical screen on the computer, the monitor itself does not support vertical screen.

Q: Does it support touch function?

A: This product has two models: touch version and non-touch version. There is a difference between the touch version and the non-touch version. Please choose the corresponding model to place an order according to your needs to avoid purchasing the wrong model.

Q: My monitor cannot turn on.

A: Please check whether the monitor and your device are in power-on mode. Make sure the cable is connected correctly. Connect other available devices or cables to check.

If you use the USB-C interface connection: You can use the USB-C cable to achieve power supply and signal transmission (one line for two purposes, also known as one line pass) and get power directly from the laptop. If you use the HDMI interface connection, you must use a two-wire connection solution. The HDMI cable is only responsible for video signal transmission. You need an additional power supply solution. You can choose one of the following methods:

A1: Powered by a power adapter connected to the socket (30W and above PD power is recommended)

A2: Powered from the computer USB through a separate USB cable (If the computer USB power supply is insufficient, it may cause false alarms such as insufficient brightness, flickering, black screen, etc. It is recommended to use a 30W and above PD power supply).

Q: Why is my screen flickering?

A: Please check if the connection is loose. If there is no problem with the connection, the screen flickering is caused by insufficient output of your device or power supply. It is recommended to use a 30W or higher PD power supply. Please connect the adapter and use it again, or try to replace a new cable and device.

Q: Why does the monitor make an electric current sound or a rustling sound?

A: Please confirm the source of the noise. If it is a connection noise, please re-plug the interface or replace a new cable. If it is the sound of the adapter or speaker, it may be due to the quality problem of the power adapter.

Q: Why is my touch screen not working?

A1: When purchasing, please make sure you choose whether the purchase supports touch function.

A2: Check the connection: For laptops/desktops, connect both the HDMI and touch cables (included). For USB-C interfaces, your port must support Type-C 3.1+/Thunderbolt 3.

A3: Mobile phone compatibility: Supports direct screen projection, but may not support touch in desktop/extended mode.

A4: Best practice: Always connect: √HDMI cable, √ power cable, √ touch cable

A5: Computer system compatibility: Supports direct screen projection, or setting the touch screen as the main screen may not allow accurate touch, or support touch in secondary or extended mode.

Q: Does this computer monitor support VESA wall mounting?

A: Supports VESA wall mounting

Q: Are there speakers?

A: Yes, with built-in speakers.

Q: Does it support Apple phones?

A: Basically not. However, after testing, the iPhone 15 PRO can project the screen, but does not support vertical screen and touch functions.