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Instructions to buyers 1. When you place an order, please choose a shipping method and pay for the order including the shipping fee. 2. Orders will be processed within 3-7days once your payment is completed. 3. The shipping fee does not include any import taxes, and buyers are responsible for customs duties. 4. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. 5. We only ship to confirmed order address, Your order address must match your shipping address. 6. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries. But if you have not received your shipment within 60 days (Brazil 90 days) from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customers' satisfaction ! Feedback/Guarantee: All products are 100 percents original new and tested before shipment. Your satisfaction is our ultimate goal. If you are satisfied with our items and service, please leave us positive feedback and 5 stars. If you have a problem with our items or service, please feel free to contact us first before you leave any type of feedback. All emails will be answered as quickly as possible. Please kindly resend your email or complaint to our manager if you do not receive our reply. We will do our best to solve any problem and provide you the best customer service.