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Return Policy

Your satisfaction is of the most importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.

if you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition-- unworn, unwashed, unaltered, undamaged, clean, free ( lint and hair and with tags intact and attached.

Defective, Damaged or Misshipped Items

Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service with photographs clearly showir the problem with the items. If you believe your items were damaged during shipping,Customer Service will need photographs showing the damaged packaging as well as "Proof Damage" documentation from your delivery carrier in order to process your refund.

Sizing or Fitting Issues

As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.

Item is not the size you ordered

Should your item size differ from the specifications of your order by more than one inch, we encourage you to find to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product pnice in tailoring costs. If you choose this option, please remember to request a receipt from your talor as a copy of it must be provide when requesting reimbursement.

Return and Return Policy

Item must be returned within 7 days of accepting the delivery.

No Refund: Over 7 Days still not returned. Product must be unworn and in the original condition even after tried on for fit and size. No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.

Not fit for you(with wrong size), the quality problem

No Refund: Custom-made Petite or Plus Size and Made to your Specification.

It is buyers' responsibility to pay the return or exchange postage.