Hailong E-Bike Akku Lithium-Ion Batterie Pack 36V 13Ah 48V 14.4Ah 36V 19.2Ah,18650 & 21700 Zellen,Ersatzakku für 750W 1000W Bafang Tongsheng Mittelantrieb Motor,Versand Aus Deutschem Lager Schnelle Lieferung

Our Advantage:

1. Technique Support : Factory directly supply support your specified ebike battery require , technique support , supply 100% pre-sales and after-sales service , Having 10 years of experience in battery production and salese， get all the production qualification . you will get a reliable and Safe battery.

2. Oversea warehouse : We have oversea warehouse in Germany , UK , USA, Canada, Australia ,Russia support to ship from your nearest warehouse same your time to waiting for the item ; At the same time , oversea warehouse supply repair/replace service , Hassle-freemake all the things easier.

3. Warranty: 15days no reason return service , 12 months local warehouse repair service , UnitPackPower batteries have insured to China Ping An Insurance, rest assured to buy.

United States, United Kingdom, Spain, France, Italy, Belgium, Netherlands,Poland,Germany,Denmark,Czech,Republic,Slovakia,Bulgaria,Finland,Hungary,Luxembourg,Sweden,Greece,Ireland,Latvia,Portugal,Slovenia,Austria,Estonia,Croatia,Lithuania,Romania,EU countries enjoy 15 days of no-questions-asked

Return process:

Step 1: If you are not satisfied with the goods after receiving the battery, contact customer service as soon as possible and provide the customer service email contact information.

Step 2: Customer service will send the return label to your email (within 2-3 days)

Step 3: After confirming that the return label has been received in the email, take a picture of the package and send it to customer service, then print the return label and stick it on the received package. Find a DHL or DPD store and send the package back as it is. You do not need to pay anything for the return cost。

Step 4: After our warehouse confirms receipt of the package, it will refund you (refund will be made approximately 16 days after confirmation of receipt)

The above is our return process.