Visual Ear Wax Cleaner with Camera Safe Earwax Removal Endoscope with 5M Camera Luminous Otoscope Ear Cleaning Tools Ear Care

Visual Ear Wax Cleaner with Camera Safe Earwax Removal Endoscope with 5M Camera Luminous Otoscope Ear Cleaning Tools Ear Care

Warm Reminder

1. Image/Display Issues (No image, frozen screen, artifacts)
—First Step: Ensure your phone is connected to the device via Wi-Fi.
—Next Step: Try restarting the device or the mobile app.
2. Power Issues (Won't turn on, LED flashing)Charge the device immediately.
3. Connection Failure ("Unable to establish connection")
—Likely Cause: The Visual Ear Pick is linked to a previous device.
—Solution: Power off the unit, reboot it, then try reconnecting.
4. Indicator Light Status
—Powering On: Light blinks.
—Wi-Fi Connected: Light stays solid (lit).
—Low Battery: Light flashes rapidly.
—Charging: Light stays solid (lit).
—Fully Charged: Light turns off.
5. Positioning for Clear ViewDue to the ear canal's curvature, gently adjust the ear speculum's position during use to get a clear view of the eardrum.
6. Optimal Focus
—The lens is fixed-focus. Objects appear sharpest when 1.5 to 2 cm away.
—​Fine-tune the distance between the ear speculum and the ear to achieve precise focus and a clear image.
7. PrecautionsCheck
—Surroundings: Survey your environment before use. Do not use the product where people are actively moving to avoid collisions and injuries.
—Child Safety: Children should not use this product alone to prevent accidental injury.
—Water Damage: Do not submerge the main unit in liquids.
—Battery Maintenance: The product has an internal rechargeable lithium battery. If not used frequently, charge it at least once a month.
—Normal Heating: The product temperature may rise slightly during use (not exceeding 45°C / 113°F). This is normal; please use with confidence.
—Charging Safety: Do not charge the product with a charger or power bank that has an output voltage higher than 5V. Use only a standard 5V charger.

Product Notes​​

​​1.Lens Cleaning​​
—If the image is unclear, gently wipe the lens with a ​​dry cotton swab​​.
—For thorough cleaning, use a ​​professional alcohol swab​​.
​​2.Safety During Use​​
—Always observe surroundings before operation. ​​Do not use​​ when people are moving nearby to prevent accidents.
​​—Not suitable for children under 5 years old.​​
​​—Children must never use this product alone.​​ Adult supervision is required at all times.
—Keep the product ​​out of reach of children​​ when not in use.
​​3.Usage Restrictions​​
​​—Do not submerge the endoscope​​ in liquids to avoid damage.
—Lens heating during use is normal (non-hazardous).
​​—For personal care only. Not a medical device.​​
​​4.Storage​​
—Store in a ​​cool, dry place​​, away from fire, heat sources, and corrosive substances.

​​Charging Instructions​​

​​1.Before Charging​​
—Hold down the power button to ​​fully shut down​​ the device.
​​2.Charging Status​​
​​—Red indicator light stays on​​ while charging.
​​​​—Light turns off​​ when fully charged.

​​Troubleshooting Guide​​

​​1. Screen Frozen / Stuck​​
​​​​—Cause A:​​ Exceeding data transmission range.
√Fix:​​ Use the product ​​closer to the connected phone​​.

​​—Cause B:​​ Low battery.
​​√Fix:​​ ​​Charge immediately​​.

​​2. Unstable or No WiFi Signal​​
​​​​​​—Cause A:​​ Low battery weakens signal.
​​​​​​√Fix:​​ Fully charge before use.

​​​​​​​​—Cause B:​​ Out of transmission range (typically ~10m/33ft).
​​​​​​√Fix:​​ Stay ​​nearer to the phone​​.

​​​​​​—Cause C:​​ WiFi interference from crowded networks.
​​​​​​√Fix:​​ Move to an area with ​​fewer competing WiFi signals​​.

​​3. No Image Display​​
​​​​​​—Cause A:​​ Incorrect WiFi connection.
​​​​​​√Fix:​​ Ensure the phone connects to the ​​exact WiFi name​​ of your device.

​​​​​​​​—Cause B:​​ Software glitch (blue light on but no display).
​​​​√Fix:​​
①Close the mobile app.
②Power off the device.
③Restart both and reconnect.

🔥 Features

1. 📸 Ultra-High-Definition Imaging
✅ Equipped with dual-resolution options (1080P HD cameras) and cold-light LEDs, the device offers a 360° wide-angle view for crystal-clear visualization of ear canals, nasal cavities, and oral areas.
2. 🌡️ Body-Safe Temperature Design
✅ The camera’s surface temperature mimics human body warmth, ensuring comfort during use for adults, children, and even pets.
3. 📱 Seamless Cross-Platform Compatibility
✅ Works effortlessly with iOS and Android devices via Wi-Fi connectivity. The intuitive app stores images/videos and allows easy transfer to phone album.
4 .IP67 Waterproof & Long-Lasting Battery
✅ Waterproof lens enables easy cleaning, and the 130mAh rechargeable battery lasts up to 30 days on a single charge (Type-C fast charging) .
5. 🎁 Comprehensive All-in-One Kit
✅ Earwax Removal Kit with camera and LED light*1, ear scoops*6, Daily ear care kits*8, earbud storage bottle*1, Charging Cable*1, Easy-to-follow instruction manual*1. You can use it at any time for convenient and efficient earwax removal.

📋 Specifications

🏷️ Product Name: Smart Ear Care Kit
📏 Dimensions: 143mmx14mm
🎨 Color Options:Classic Black / Pearl White
⚙️ Material: Medical-grade silicone (ear scoops), ABS plastic (camera body)
✅ Suitable For: Adults, children, pets, healthcare professionals
🎯 Applications: Earwax removal, oral/nasal inspections, pre-doctoral examinations, acne/blackhead extraction.

🔥 Product list

Option 1: Y38 Basics Black/White ×1
Option 2: NE3-D Basics Black/White ×1
Option 3: Y38 8Pcs Set Black/White ×1
Option 4: NE3-D 8Pcs Set Black/White ×1

Product Q&A——​Y38

​🛠 Troubleshooting​​

​​Q:​​ No image/frozen screen/artifacts?
​​A:​​ Ensure Wi-Fi is stable, then restart the device and app.

​​Q:​​ Device won’t turn on + LED flashing?
​​A:​​ Battery critically low! Charge immediately with the included 5V charger.

​​Q:​​ Can’t establish connection?
​​A:​​ Device may be paired elsewhere. Power off, reboot, and reconnect.
​​💡 Indicator Lights​​

​​Q:​​ Blinking blue at startup?
​​A:​​ Searching for Wi-Fi network. Solid blue = connected.

​​Q:​​ Rapid red flashing (2Hz)?
​​A:​​ Battery below 10%! Charge ASAP.

​​Q:​​ Charging status?
​​A:​​ Red light = charging. Off = fully charged (100%).
​​📸 Usage Guidance​​

​​Q:​​ How to get a clear eardrum view?
​​A:​​ Gently rotate and adjust angle until membrane is visible.

​​Q:​​ Optimal focus distance?
​​A:​​ Keep 15-20mm from eardrum. Use focus ring if available.
​​⚠️ Safety Precautions​​

​​Q:​​ Safe to use in crowded areas?
​​A:​​ No. Sudden movements risk injury—use in stable environments.

​​Q:​​ Can children under 15 use it?
​​A:​​ Adults must operate. No independent use.

​​Q:​​ Is it waterproof?
​​A:​​ IPX4 splash-resistant only. Never submerge!

Product Q&A——​NE3-D

​​🧼 Maintenance​​

​​Q:​​ Lens is blurry—how to clean?
​​A:​​ 1. Microfiber cloth → 2. 70% alcohol swab (gentle circles).
​​⚠️ Safety Precautions​​

​​Q:​​ Minimum age for use?
​​A:​​ Under 5: Not suitable. 5-12: Adult supervision required.

​​Q:​​ Can it be used underwater?
​​A:​​ Absolutely not! Water = instant damage.

​​Q:​​ Why does the lens get hot?
​​A:​​ Normal (40-45°C with prolonged use). Safety compliant.
​​🔋 Charging Process​​

​​Q:​​ How to prepare for charging?
​​A:​​ Hold power 3 sec (lights off) → plug in USB-C.

​​Q:​​ What do charging lights mean?
​​A:​​

Solid red = 0-80%
Blinking red = 80-99%
Off = 100%

​​🛠 Troubleshooting​​

​​Q:​​ Screen freezes during use?
​​A:​​ Stay within 3m of phone, charge if battery <20%, close other camera apps.

​​Q:​​ Wi-Fi keeps dropping?
​​A:​​ Charge to 50%+ before use, avoid microwaves/Bluetooth, change Wi-Fi channel in app.

​​Q:​​ No image displayed?
​​A:​​ Confirm connection to "NE3D-XXXX," force-stop and reopen app, check camera permissions.